Privacy Policy
Last updated September 2026
At Sirukai, protecting your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information.
Information We Collect
We may collect: Full Name, Email Address, Phone Number, Billing Address, Shipping Address, Order Details.
Payment information is securely processed through trusted payment gateways and is never stored on our servers.
How We Use Your Information
Process your orders; deliver products; send shipping updates; respond to customer inquiries; improve our website and services; send promotional offers (only with your consent).
Cookies
Our website uses cookies to improve browsing experience, remember user preferences, analyze website traffic, and enhance website performance. You may disable cookies through your browser settings if preferred.
Data Security
We use industry-standard security measures to protect your personal information against unauthorized access, misuse, or disclosure.
Third-Party Services
Your information may be shared only with trusted third-party service providers: Payment Processors, Shipping & Courier Partners, and our messaging providers (Twilio and WhatsApp, for WhatsApp chats you start with us). Only the information necessary to complete your order or answer your message will be shared.
Marketing Emails
If you subscribe to our newsletter, you may receive promotional emails about new products, offers, and seasonal collections. You may unsubscribe at any time using the link provided in our emails.
If you message us on WhatsApp (for example from the QR code at our expo stall), we use your phone number, name and email to send your offer code. Only if you reply YES do we also send you marketing messages on WhatsApp and by email. Consent isn't a condition of purchase. Reply STOP at any time to stop WhatsApp messages. We keep a record of your consent for five years. If you add a mobile number when you subscribe on our website, we keep it with your subscription as contact information and ask you to confirm it by sending us a WhatsApp message; we don't send marketing messages to it.
Your Rights
Request access to your personal information; correct inaccurate information; request deletion of your personal data (subject to applicable laws); opt out of marketing communications.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to this Policy
Sirukai may update this Privacy Policy from time to time. Any changes will be posted on this page with immediate effect.
Contact Us
Little Falls Store: Sirukai, 901 Abbe Rd, Little Falls, NJ 07424 — (973) 250-4386
Edison Store: Sirukai, 7801 Hana Road, Edison, NJ 08817 — (732) 339-2014
Email: info@sirukai.com
Customer Support Hours: Monday – Saturday 9:00 AM – 7:00 PM (EST); Sunday closed. We aim to respond to all customer inquiries within 24 business hours.